MY FIRST HEARTCORE CLASS
We suggest you arrive 15 minutes before your class to allow yourself time to get changed, familiarise yourself with the studio and have a quick chat with your trainer about your fitness levels and how to use the equipment.
How does the wait list work?
Simply add your name to the wait list by clicking WAIT LIST alongside the class you wish to take and you will be notified via an automated email as soon as a cancelation has been made. You will then need to log into your account to book the class. Please note the wait list runs on a first come, first served basis so remember to log on and book as soon as you receive the wait list email!
WHAT IF I NEED TO CANCEL MY SESSION?
Should you need to cancel your session, please be aware that Heartcore operates a 24 hour cancelation policy. Please note, your account will not be re-credited if you should cancel inside the 24 hour period.
HOW CAN I BOOK A RIDE OR YOGA CLASS AT NOTTING HILL 2?
You need to login into the Notting Hill 2 booking system and create a separate account, you can use the same email address & password that you use for your other Heartcore account. You will need to purchase Ride or Yoga credits before booking a class. (Sign Up Here)
WHY DO I NEED TWO SEPARATE ACCOUNTS?
Yes! We are in the process of getting a new booking system & website that will allow you to book any class in an Heartcore studio using one account, please bear with us in this transition period.
What should I wear?
One thing you can be sure of - you will get hot! So we recommend stretch pants or shorts and a t-shirt or sports top. For the ride classes we provide clip in cycling shoes but these must be worn with socks, you can also use your own cycling shoes or trainers.
Does Heartcore have showers?
We have showers and complimentary towels and shower products in all of our studios.
Can I attend a Heartcore class if I am pregnant?
Firstly, congratulations! If you have been attending Heartcore classes on a regular basis prior to becoming pregnant, you are welcome to participate in regular classes until the end of your 2nd trimester. You are able to continue taking XtendBarre classes through your 3rd trimester, however you will need to take them at least once a week from the beginning of your pregnancy.
To continue training at Heartcore when pregnant, please take a moment to fill out our PRENATAL CONSENT FORM. Once completed, please send the form back to us via email to firstname.lastname@example.org or bring the completed form into the studio where you train. Additionally please be sure to login to our website and update your profile with your due date. This will allow our instructors to be notified before you attend class that you are pregnant so that exercise modifications can be made for you.
Once you have had your 6-week check with your doctor following the birth of your baby, we'll be delighted to welcome you back to the studio to help you get your body back after delivery.
For clients who are pregnant and new to Heartcore, we do not advise starting Heartcore classes, however we'll be happy to help get you back into shape after you've given birth.
Can Heartcore help with my rehabilitation needs?
Please call us to discuss your specific rehabilitation requirements. If we are unable to help you, we can refer you to a Heartcore approved physio specialist.
Can I train 1-2-1 at Heartcore?
If you are interested in a one-to-one training session, please call us on 020 7435 5078