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JOIN THE FAM!

HR + RESOURCE MANAGER

Passionate about the paperwork behind the people? Objective, fair, approachable, with a spark of curiosity? Excited to be an integral part of a successfully growing, team-driven business?

As Heartcore’s HR + Resource Manager, you’ll have an active influence on the evolution of the culture and practices in managing the Company’s human resource functions. Working with a small, yet passionate core operational team to spearhead our talent acquisition, on-boarding and retention efforts alongside the efficient running of the teaching teams in managing and scheduling resource. You’ll be integral in building the Employer brand, playing a key role as a hands-on business partner in making Heartcore an employer of choice and seeing the long-term growth strategy unfold.

Learn more about the HR + Resource Manager role here

BRAND MARKETING MANAGER

Passionate about creating lasting impressions, improving sales, loyalty and market share? Curious and innovative in sharing the narrative of a brand? Excited to be an integral part of a successfully growing, team-driven business?

As Heartcore’s Brand Marketing Manager you’ll be integral in developing, and fully responsible for delivering on the company’s complete marketing strategy – ensuring brand integrity by guiding efforts across multiple channels and functions, supporting the development and execution of offline, digital and in-studio marketing. Working with a small, passionate core operational team to help refine the vision, brand architecture, guidelines and KPI’s. You’ll be responsible for the development and roll-out of all marketing calendar activations, whilst simultaneously managing the 360 communications, data analytics and insights to propose new initiatives in line with business objectives and plans for growth.

Learn more about the Brand Marketing Manager role here

HEAD OF STUDIOS

In love with bricks + mortar as much as people? Passionate in your field, with energy for consistency as much as growth? Excited to be an integral part of a successfully growing, team-driven business?

As Heartcore’s Head of Studios, you’ll oversee the smooth operation of our 10 London studios; leading, coaching and developing a passionate team in sales, operation and building strong community relationships. Working with a small, committed core team to recruit, train, lead and develop best in-class studio and operational teams, aligning and upholding the Brand standards and a seamless operation with Guest experience at the heart.

Learn more about the Head of Studios role here

HEAD OF COMMUNITY + EXPERIENCE

Do you find a connection with everyone you meet? Obsess over finding the latest and greatest and love to share our culture and offer? Excited to be an integral part of a successfully growing team-driven business?

As Head of Community + Experience at Heartcore, you’ll be responsible for raising, driving and strengthening the brand’s identity in engaging, creative and aspiring ways within the local community and experience (event and workshop) space. Developing an exceptional network and robust schedule of events alongside grassroots community work to deliver on a company-wide programme across the London market.

Learn more about the Head of Community + Experience role here

GUEST RELATIONS ASSISTANT

Helpful, confident, knowledgeable, friendly, articulate, curious, responsible, caring and 'can-do' are all in your first name! Passionate about building strong relationships and with an insatiable appetite to exceed on expectations? Excited to be an integral part of a successfully growing, team-driven business?

As a Guest Relations Assistant at Heartcore, you are a champion of the brand, supporting the community as a liaison between guests (prospective and existing), our partners and the business – assisting with product knowledge and related queries, bookings, feedback, class schedule adjustments, database upkeep and ad-hoc resource management. Supported by the Guest Relations Manager, you will provide information on products, services and resolve any critical need of a guest or the teaching team, with efficiency and accuracy. Helping the Heartcore community, embracing the ethos and providing an exceptional, genuine and personalised service to our guests, and teams whilst playing an integral part in the overall business objectives in driving sales, conversion and retention. You ensure excellence with service standards and the maintenance of high guest satisfaction.

Learn more about the Guest Relations Assistant role here

SUPERSTAR TEACHERS + PERSONAL TRAINERS

Love people as much as movement, anatomy, physiology and all-round health? Positive and experience-driven by nature? Excited to be an integral part of a successfully growing team-driven business?

We welcome variety in your background with experience in Pilates, Barre, Strength + Conditioning, Kettlebells, Yoga, Indoor Cycling or other group classes. With at least 2 years’ experience in a professional fitness role, supported with a minimum Level 2/3 REP’s or CIMSPA qualification. Fitness and a love of people is your passion, and you’re already leading energised group classes with confidence, and of course your own personal touch. We take all of our teachers through an in-depth training program, with applications to enroll always welcome.

Let’s talk careers@heartcore.co.uk

IN-STUDIO | FRONT OF HOUSE

Passionate about health, fitness and simply love people? Positive and pro-active in your nature? Excited to be an integral part of a successfully growing, team-driven business?

For you, excellence in a customer facing environment is second nature and you’ve proven experience in a retail or hospitality environment. Creating a sense of community and engagement also comes naturally to you, as does an eye for detail, flexibility and confidence in taking a responsible, solution-oriented approach to deliver the best in service.

Let’s talk careers@heartcore.co.uk