COOKIES

HERE YOU CAN LEARN MORE ABOUT HOW WE USE COOKIES ON OUR WEBSITE AND HOW TO MANAGE YOUR PREFERENCES.

WHAT IS A COOKIE?

While a term “cookie” can refer to many different things (chocolate chip anyone?), what we’re focusing on here is a definition in which a “cookie” is a simple text file containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies serve many different purposes, such as remembering your preferences and allowing you to browse our pages efficiently. You can find more information about cookies here.

By using our website and our mobile app, you agree to our use of cookies as described in this policy.

WHAT COOKIES DOES HEARTCORE.CO.UK USE?

STRICTLY NECESSARY COOKIES

These cookies are necessary in order for you to navigate our website. They are used for online booking. They remember things such as your login details. Without them you won’t be able to book online because when you move through the booking process, the website won’t remember the information you’ve already given us. You can opt out of Strictly Necessary cookies through your browser settings, though doing so will result in you not being able to use our website properly.

The following Strictly Necessary cookies are used on our site:
cookie name: mb-email
cookie name: mb-user
cookie name: cookie_notice_accepted

Google Analytics

We use cookies provided by Google Analytics to help us gather how you got to our website, measure the effects of our advertising and understand how visitors use our website. This helps us learn things such as what pages are more useful to our visitors and in what ways we can improve the on-site client experience. To opt out of Google Analytics click here.

Google cookies:
cookie name: _ga
cookie name: _gid
cookie name: _gat_UA-5595455-12

Google also sets a cookie as DoubleClick. You can read about the use of such cookies here: https://policies.google.com/technologies/types and how to control them here: https://policies.google.com/technologies/managing

cookie name: IDE

Hotjar

We use a service called Hotjar to understand how people use our website, in terms of what they click on and how they navigate through the site. Information is collected in such a way that nobody is personally identifiable. You can read more about the cookies that Hojar sets and how to control them here: www.hotjar.com/legal/policies/cookie-information

Hotjar cookie:
cookie name: _hjIncludedInSample

Facebook

From time to time we advertise on Facebook, so we link our site to facebook in order to coordinate that advertising. Facebook sets cookies. You can read about Facebook’s use of cookies and how to control them here: www.facebook.com/policies/cookies/ .

Facebook cookies:
Cookie name: fr
Unnamed cookie for facebook pixel

Calendly

We use calendly for scheduling telephone calls with customers. Calendly sets a cookie. You can read about Calendly’s use of cookies and how to control them here: calendly.com/pages/privacy#cookies-and-other-tracking-mechanisms

Cookie name: _calendly_session